Privacy Policy

Privacy Notice

Protecting the privacy and confidentiality of our customers’ personal information is important to us. To understand how we collect, share, and protect your personal information, we encourage you to read our Privacy Notice.

If you have any questions or concerns regarding our Privacy Notice – or if you would like a free copy mailed to you – please contact our Customer Information Center at 888.828.1690.

Website Privacy and Security

We may monitor the traffic flow on our website in order to enhance our online product and service offerings. We may collect and store general information about our website visitors such as the date and time a request was received; the products, services and tools which were accessed, and the Internet Protocol (IP) address or proxy address of the visitor’s Internet Service Provider.

In order to provide the best possible service, we may use a “cookie” or a “session variable” as part of our interaction with your web browser. Cookies are messages a web server places on a web browser. These messages contain information that is then stored on your computer and sent back to the web server when your web browser requests web pages from the web server. Similarly, session variables may be used on some web pages in order to store your preferences or access information during a particular session. We do not use cookies or session variables to retrieve any information from your computer that you have not explicitly revealed. Cookies and session variables are commonly used on websites and do not harm your system. You may disable them by making the appropriate selections in your web browser settings or options. If you do not allow cookies or session variables, you may be unable to use some of our online services.

We use personal access codes and passwords to identify our authorized online banking customers. Our security measures rely on these codes remaining confidential and we strongly recommend that you do not share these access codes and passwords with others.

If you have provided identification (i.e., name, address, etc.) via email or information request forms, the information will only be used to communicate with you regarding your inquiry.

Emails and our information request forms may not be secure. Therefore, we ask that when you communicate with us using email or information request forms, you send only information that is not of a confidential or sensitive nature. If you need to communicate personal information, such as your account number or social security number, you may want to provide it to us by phone or regular mail. You may, at your own risk, submit personal information to us via email or information request forms when it is more convenient for you or you wish to obtain a quick response.

For your convenience, our website may allow you to transfer to websites maintained by other organizations. You should be aware that any personal information you release on such websites is governed by the privacy policies of those organizations, and not the Privacy Policy of Bank of Canton.

Protecting children’s identities and information online is important. Bank of Canton does not knowingly solicit data from children online, nor do we market our online products and services to children.